Policies
Our policies, in plain words
How we deliver, take returns, honour warranties and look after your data. If anything here is unclear, ask us on WhatsApp.
- Shipping & DeliveryWhere we deliver, dispatch and delivery times, Cash on Delivery and tracking.Last updated: To be confirmed
- Returns, Refunds & CancellationsDamaged or wrong items, how to raise a return, refund timelines and cancellations.Last updated: To be confirmed
- Warranty1 year on the doorbell, 2 years on the lock. What's covered and how to claim.Last updated: To be confirmed
- Privacy NoticeWhat data we collect, who we share it with, the Smart Life app, and your rights.Last updated: To be confirmed
- Terms of Use & SaleOrders, prices, payment, delivery, installation and our responsibilities.Last updated: To be confirmed
- Grievance RedressalHow to escalate a complaint to our Grievance Officer, and what happens next.Last updated: To be confirmed
Need help with an order?
WhatsApp or call +91 87996 33536 or email support@pandaxglobal.com. We usually reply within 24 hours.
PandaX Consumer Private Limited
CIN U26109GJ2024PTC153711 · GSTIN 24AAOCP9325J1ZY
A-703, The Status, Sama–Harni Link Road, Harni, Vadodara, Gujarat 390022